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304-720-8491
Small and Medium Business
need the same tools that larger business do, on a small business
budget. As a small
business, you aren't always in a position to hire your own
in-house IT staff. Yet, your data is just as important as that
of a Fortune 500 company. You want your business processes to be
smooth and stress free. You want the peace of mind that comes
from having the support of a professional team.
You
can have the
kind of network support that a large company has.
ComTech Protect is our service offering for small businesses
in your situation. We take a proactive approach to managing your
technology assets. One or more times a month, one of our highly
qualified network professionals will visit your site to give
your network a "tune-up". He or she will use our comprehensive
Proactive Services Checklist to monitor resources and to
identify and correct problems -- long before they become
emergencies and impact your bottom line.
Network Documentation
One of the first priorities for most ComTech Protect
customers is the creation of superior network documentation. We
will provide you with all the information necessary for
any
competent network person to
understand your network quickly.
Remote Management
Using remote monitoring, we monitor key services on your
server and network, and we are notified by e-mail or pager when
a key service is interrupted or when an important procedure
fails (like back-up). We are informed of problems, in some
cases, before the customer is even aware that a problem exists.
We can then dispatch a technician remotely or to the site to fix
the problem quickly.
Discounted Technical Services
Being a member of ComTech Protect gives your company priority
service with priority scheduling whenever you need it. You
receive a substantial discount from the rates that our
time-and-materials customers pay.
No commitments, no strings attached
ComTech Protect is a discount program, not a service
contract. If you ever become dissatisfied with our service, just
give us 30 days notice. That's it.
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